Frequently Asked Questions

Everything you need to know about your Lofree experience.

What makes Lofree mechanical keyboards different from standard keyboards?

Lofree keyboards blend retro-inspired aesthetics with modern mechanical switches. Unlike standard membrane keyboards, ours offer tactile feedback, hot-swappable switches for customization, and premium build materials designed for both style and durability.

Do you offer international shipping?

Yes, we ship our products to most countries worldwide. Shipping costs and delivery times vary by location, typically ranging from 7 to 15 business days for international orders.

Are Lofree products compatible with both macOS and Windows?

Absolutely. Most of our devices feature a dedicated toggle switch to change between macOS/iOS and Windows/Android modes, ensuring full compatibility across all your hardware.

What is your return and warranty policy?

We offer a 7-day return policy for unused items in their original packaging and a 1-year limited warranty against manufacturing defects to ensure your peace of mind.

How do I connect my wireless device via Bluetooth?

To pair, switch the device to Bluetooth mode and hold the designated pairing keys (usually Fn + 1/2/3) until the indicator light flashes. Then, select the Lofree device from your computer or tablet’s Bluetooth settings.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay through our secure encrypted checkout system.